TERMS & CONDITIONS

ITRASOL UG
October 2019

1. GENERAL

ITRASOL UG. or “The Baseball Shop (TBS)” sells sporting goods in Europe. The Baseball Shop is based at the following address:

ITRASOL UG
Kolonnenstrasse 48 / 49,
10829 Berlin
Deutschland
+491747.31.96.82 basic (international) fare

info@the-baseball-shop.com

V.A.T.Number: DE815838528
Register Number: HRB 172469 B

For your and our convenience and transparency, offers and shipments are based on terms and conditions. Regardless of other eventual terms and conditions, these terms and conditions remain valid and final.

These Terms and Conditions are also valid for future offers and shipments. If one or more regulations of these conditions are not legally valid (anymore), the other conditions stay in force. Deviant or additional conditions are only applicable if confirmed by us in writing.

2. OFFER, order and agreement

There are three ways of engaging in an agreement with The Baseball Shop:

1.    For engaging and agreement with us you need to follow these 3 steps:

a.  Acceptance of the Quote by singing and stamping it.
b.  Paying the Quote in advance using one of our 2 methods:

i.  If you choose to pay using PayPal (in advance), you will have to send the amount to our PayPal account using our main email address: info@itrasol.com 
                                           
ii.   If you choose “Bank transfer (in advance).

You will then receive an email with the order confirmation. The order will then be picked (or place into production line) as soon as possible.

Stands purchases are considered an agreement after the goods are paid for and the invoice is printed. Offers are subject to change as long as there is no other explicit written agreement. The buyer is bound to his order. An agreement concludes after the written acceptance of the order, or in case of failure of it, through the actual execution of the order. Actual products might slightly differ from visual content on the website.

B2C

Consumer law applies to B2C agreements.

B2B

Consumer law does not apply to B2B agreements.

3. PRICES

Our prices are based on price-determining factors at time of the purchase. In case of changes of one or more factors, we reserve the right to adjust our prices –with the limitation – that if the price adjustment is 10% or more within three months after agreement, the buyer receives the right to withdraw from the agreement by payment of the former price.

Online- and stands sells B2C prices include German V.A.T and are similar. TBS is proud to offer discount solutions for every kind of buyer. However, we are not able to offer Team Buyer Prices on stands sales.

4. SHIPPING

TBS can ship to any address in the EU. Note that when using Paypal as payment method we can only ship to the registered Paypal address.

A shipping date is not a deadline as long as there is no specific other agreement in place. In case of late shipments, the buyer can write us and propose an achievable shipping date at info@the-baseball-shop.com

As long as there is no other written agreement in place, shipping takes place from our warehouse in Berlin after payment for the concerning shipments are received by invoice.

5. RETURNS

Right of withdrawal: the legal return period by EU standards is 14 days after the delivery of the shipment. The same 14-day return period counts for products bought in physical TBS stands counting from the date of purchase.

We only accept returns if we can re-sell the product as new including the original packaging. Clothing and equipment must be unwashed, unworn and undamaged.

You must fill in the Return Authorization Form available on our website. The product then must be returned within 14 days after the return was authorized by email by our staff. Girdle-, sliding- and jock shorts and restrictors cannot be returned or exchanged for hygienic reasons.

Custom made equipment is non-returnable and non-exchangeable due to limited resell ability.

The buyer is responsible for the costs of the return shipment.
Products can also be returned in the TBS stands. Products can be exchanged, or we will refund a credit for future purchases. After returning the product(s), the original purchase amount of the product is refunded as a credit for future purchases.

Please ship authorized returns to the following address:

ITRASOL UG
Kolonnenstrasse 48 / 49,
10829 Berlin
Deutschland

6. WARRANTY

TBS  is proud to offer you a warranty for a period of one (1) year on manufacturing and material defects. However, warranty is based on, and limited to the manufacturer’s policy. In order to claim warranty, you need the invoice to proof your purchase. Warranty is void if the product is misused or altered in any way. A copy of the invoice and clear images displaying the defect and the location of the defect can be sent to info@the-baseball-shop.com. After inspecting the images, the technical staff can request the product to be returned to Headquarter for further physical inspection.

Products cannot be returned without a request from the technical staff. Technical staff operates in Berlin only. The technical staff will offer a suitable solution after the inspection of the invoice and product as soon as possible. Options include: delivery of the missing aspect, product repair or replacement. At a moment when replacement is not possible anymore, TBS will provide a similar product. Price reduction and order termination is only possible when delivery of the missing aspect, product repair or replacement is not possible anymore due to discontinuation by the manufacturer.

Products with a “Blem” or “Seconds” label are not covered by warranty and are heavily reduced in price. If our technical staff concludes that the product does not meet the warranty criteria, the product will be returned.  Gloves are laced to stop the glove itself from breaking. Therefore broken/worn laces are not covered by warranty.

Gloves are laced to stop the glove itself from breaking. Therefore broken/worn laces are not covered by warranty.

7. TRANSPORT

If our organization is ordered to transports goods to the buyer, obligations to third parties remain in the interest and risk of the buyer. The buyer is responsible for the costs that arise from obligations to third party transport and these will therefore be billed.

Upon delivery of the goods, the buyer is responsible for inspecting the condition of the products. The singed copy of the delivery confirmation or any other applicable form of delivery acknowledgment applies, if not otherwise indicated, as prove of actual reception of the product.

8. COMPLAINTS

As stated above, the buyer is responsible for inspecting the goods upon delivery.Complaints about the quality, amount or other defects, if they can be determined in a normal inspection, have to be reported as soon as possible. If the product does not meet the agreement the buyer is obligated to inform TBS in writing at info@the-baseball-shop within two (2) weeks of finding out.The following inquiry takes the circumstances of the case into account as well as the nature and manifestation of the defect. The buyer’s expertise is also considered.

Only incase of timely submission of a well-grounded complaint, will we choose to recall the product, deliver subsequently or compensate in the form of a credit for future purchases. Unless specifically indicated otherwise, delivered goods can differ from the product displayed on the website or from the provided samples or examples. We are required by law to fulfil our commitment and to achieve the satisfaction of the buyer, regardless of unlikely but possible small deviations in the amount and quality of products, or raw materials and dyes used in manufacturing processes.

9. PAYMENT

OnlineWe offer the following payment options:

•     Bankwire (in advance)
•     PayPal(in advance)

Paypal orders can only be shipped to the registered Paypal address. For direct wires, please transfer to our bank account in Germany:

DeutscheBank 
IBAN: DE57 10070124 0030 7595 00
BIC:DEUTDEDB101

10. LIABILITY

We cannot be held liable for direct damages, consequential damages and other indirect damages inflicted on businesses, persons or objects as a result of the shipment and use of goods. This includes goods with hidden defects. If we are provably liable, our liability is limited to the total amount of the shipped goods by invoice.

11. RESERVATION OF OWNERSHIP RIGHTS

If the products which were shipped according to the agreement have not been paid for, we reserve the proprietary right. In case of untimely payment, we retain the right to recall products without summation, notice or judicial intervention.

12. GOVERNING LAW

German and European law applies to our agreements. Eventually, the authorized acting judge will be the representative of the Berlin court of jurisdiction or the judge closest to the buyer’s residence address. Excluded are the application of theUniform Law concerning international purchase of movable assets and the UniformLaw concerning the creation of international agreements regarding movable assets.